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SATISFACTION
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Customer Satisfaction

The measure of customer satisfaction is very important to us at the Universal Steel Company. We want to make sure we understand the customer's needs and requirements and we want to make sure we are meeting these goals.

       The Universal Steel Company regularly monitors customer satisfaction in a number of ways.
       One is that we ask our customers to feel free to fill out this customer satisfaction form at anytime.
           We appreciate the feedback! Simply click on the Customer Satisfaction link here and print it out.
             Please scan and email it to Quality@univsteel.com or fax it to 216-341-0421.  You may also
               mail it to our corporate address (found under the directions tab)


                      The customer satisfaction form is saved as an Adobe document.
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